Information and Communication Technologies (ICT) are all those resources, tools and programs that are used to process, manage and share information through various technological supports, such as: computers, mobile phones, televisions, portable audio players and video or game consoles.
Currently the role of ICT in society is very important because they offer many services such as: email, information search, online banking, downloading music and movies, electronic commerce, etc. For this reason, ICTs have easily entered various areas of life, including education.
Importance of tics?
Information and Communication Technologies (ICT) have revolutionized the company’s relationship with its environment. The world, as we knew it, no longer exists and our sector is no stranger to these changes, inluding QoS like an internet speedtest.
There are many SMEs that are daring to enter the troubled waters of the Internet and the use of these technologies. Whether out of obligation, devotion or both, the truth is that more and more companies are rearing their heads in this complicated world that sometimes, to those who lack any knowledge of the matter, may seem more arid than expected. which it actually is.
ICTs allow us to integrate all the necessary day-to-day activities of the company into virtual spaces. Never before in history has it been as easy to import or export as it is now thanks to ICT. In addition, these technologies can reach any company regardless of its activity or size.
Despite the fact that little by little the situation is changing, a recent study, published by ICEX in the latest magazine of EL EXPORTADOR, reveals that while 82% of Spanish companies are connected to the Internet, only four out of ten have of a corporate portal or website. Conservatism, ignorance, lack of staff training or lack of market maturity are obstacles that stop us when deciding to use it. All these reasons mean that Spain is still one of the countries at the bottom of Europe in ICT use, along with Romania, Turkey, Bulgaria, Poland, Estonia and Slovakia.
Our sector, which is so fragmented and made up of small SMEs – most of which are family-owned – must take advantage of these new possibilities. Globalization closes some doors but opens many others and we must take note.
There is no universal solution for all companies and each one must study the situation based on its own objectives and look for the best solution or tool that allows it to successfully carry out its business plan.
If through ICT we can offer an efficient Customer Area, speed up the sending of data, organize information to be able to find it quickly when necessary and take advantage of it in similar projects, optimize employee training, make requests for customers, optimize planning, reduce costs considerably, etc… Why not dare to use them? We must change the mentality, and the one that does it first in each productive environment will demonstrate the usefulness of ICT, and the others will follow. It’s not that strange… It is enough to observe how CAD tools have changed our sector, or how the craft factor is being reduced by technology.
Types of tics
- Networks: fixed telephony, broadband, mobile telephony, television networks or home networks are some of the ICT networks.
- Terminals: there are several devices or terminals that are part of ICT. These are the computer, the Internet browser, computer operating systems, mobile phones, televisions, portable audio and video players or game consoles.
- ICT services: ICTs offer various services to consumers. The most important are email, information search, online banking, audio and music, television and cinema, electronic commerce, e-administration and e-government, e-health, education, video games and mobile services. In recent years, more services have appeared such as Peer to Peer (P2P), blogs or virtual communities.
Evolution of tics
ICT Information and Communication Technologies, with an increasing presence in human activities, have maintained a constant evolution over the years; In order to remember these events, I allow myself to synthesize a work written by the technology visionary Dr. Manuel Sadosky, which presents a summarized history in a chronological scheme.
What are management information systems?
Management information systems are a collection of interacting information systems that provide information for both operations and management needs. However, it must be emphasized that it is a collection of information systems and not a “total” system. In theory, a computer is not necessarily an ingredient of a Management Information System (MIS), but in practice a complex MIS is unlikely to exist without the processing capabilities of computers. This concept, although broader, fully fits because the information systems of all functions of the company are increasingly united in a super system, made up of almost independent systems, but in such a way that none of them can be seen as completely separate from each other. the others.